Features

Everything You Need to Dominate Google Reviews

Retail Revive combines NFC hardware with a powerful software platform to collect, manage, and leverage your Google reviews — all from one dashboard.

🔗 Google Business Profile Integration

Connect your Google Business Profile in seconds with secure OAuth2 authentication. Retail Revive syncs directly with Google to pull in all your reviews in real-time.

  • One-click Google login — no API keys or manual setup
  • Multi-location support — connect multiple Google Business Profiles from one account
  • Real-time sync — new reviews appear in your dashboard within minutes
  • Google Maps integration — see your reviews alongside your map listing data

📊 Review Dashboard & Analytics

Your command center for online reputation. See everything at a glance — latest reviews, star distribution, growth trends, and sentiment analysis.

  • Latest reviews feed — see new reviews as they come in with star ratings and full text
  • Star distribution charts — visualize your rating breakdown (1-5 stars)
  • Review growth tracking — weekly, monthly, and all-time review volume
  • Engagement metrics — track NFC tap-to-review conversion rates
  • Click analytics — see how many people are clicking your review links (powered by Bitly tracking)

🤖 AI-Powered Auto-Responder

Never leave a review unanswered. Our AI engine crafts personalized, professional responses based on the star rating, review content, and your brand voice.

  • Star-based response rules — set different response strategies for 5-star, 3-4 star, and 1-2 star reviews
  • AI-generated responses — powered by GPT to create natural, human-sounding replies
  • Bulk "Reply to All" — catch up on unanswered reviews with one click
  • Custom response templates — create and save your own templates for common scenarios
  • Response library — browse pre-built templates organized by industry and situation
  • Approval mode or full autopilot — review AI responses before they go live, or let the system handle everything

🧠 Sentiment Analysis & Insights

Go beyond star ratings. Our sentiment engine analyzes the actual text of your reviews to identify what customers love, what frustrates them, and where you can improve.

  • Keyword extraction — see the most mentioned words and phrases across all reviews
  • Positive vs. negative trends — track sentiment shifts over time
  • Category-level insights — food quality, service speed, cleanliness, etc.
  • Word cloud visualization — beautiful visual of your most common review themes
  • Unreplied review tracking — never miss a review that needs attention

🎯 Review Goals, Streaks & Milestones

Turn review collection into a game. Set weekly and monthly targets, track streaks, and celebrate milestones with your team.

  • Custom goal setting — set review targets per week or month
  • Streak calendar — visualize daily review consistency
  • Milestone achievements — celebrate hitting 50, 100, 500 reviews
  • Team leaderboards — see which staff members drive the most reviews
  • Ambassador program — designate staff as review ambassadors with tracking

📱 SMS Review Requests

Didn't catch them in-store? Send a friendly text message with your review link. Powered by Twilio for reliable delivery.

  • One-tap SMS sending — enter customer phone, send review request
  • Customizable message templates — personalize the text for your brand
  • Delivery tracking — see which messages were delivered and opened
  • Smart timing — schedule messages for optimal response times

🔍 Advanced Review Filtering & Management

Find any review instantly with powerful search and filter tools.

  • Filter by star rating — quickly isolate 1-star reviews that need attention
  • Keyword search — find reviews mentioning specific topics
  • Response status filter — see replied vs. unreplied reviews
  • Date range filtering — analyze reviews from any time period
  • Sort by date, rating, or relevance

🏪 Multi-Location Management

One dashboard. All your locations. Perfect for franchises, chains, and multi-unit businesses.

  • Unified overview — see aggregate stats across all locations
  • Per-location drill-down — switch between stores with one click
  • Custom branding per location — each store can have its own review link and NFC setup
  • Location-specific auto-responder rules — different response strategies per store
  • Comparative analytics — see which locations are outperforming

📡 NFC Hardware Integration

The physical-to-digital bridge. Our NFC stands, cards, plaques, and check presenters connect directly to your Review Booster dashboard.

  • Order NFC tools from inside the platform
  • Track tap-to-review conversions per device
  • Custom programming — each NFC tool links to a specific Google Business Profile
  • QR code backup — every NFC tool includes a QR code for phones without NFC
  • Works on all modern smartphones — iPhone and Android, no app needed

💳 Flexible Subscription Plans

Start free with the NFC hardware. Upgrade to unlock the full platform.

  • Free tier — NFC hardware works forever, no subscription needed
  • Pro tier — AI auto-responder, sentiment analysis, SMS, goals
  • Business tier — multi-location, team management, advanced analytics
  • Secure Stripe checkout — safe, encrypted payment processing
  • Per-store pricing — add stores to your plan as you grow

Ready to Take Control of Your Reviews?

Start with our NFC hardware — upgrade to the full platform when you're ready.

Shop NFC Products →    Learn About Review Booster →